To investigate an issue, we need to reproduce it exactly as you see it.
Reports without enough information can't be looked at – guessing helps no one!
Please include:
-
Game setup
- Whether it's an original game or a custom level.
- If it's custom, please attach the level files, assets, and configuration / gameflow.
-
System information
- Operating system
- GPU model
- Exact TRX version (found in the
.exe properties, logs, or title screen)
-
Logs
- The full TRX.log from your game folder
-
Description
- Steps to reproduce (e.g. "Load Level 3, go to the upper balcony, pull the lever.")
- Savegames are fine to include if they help reproduce the issue.
- Screenshots and videos are welcome, but can't replace the required information.
- Some issues are hardware-specific, so system info is essential.
- Custom levels without level files aren't actionable.
- Please don't DM developers on Discord about bugs – use GitHub issues so we can track them properly.